Online psychologist in Queensland
Telehealth Psychology Australia (THPA) is a Brisbane-based practice that sees children and adults across Queensland by secure video. There are no clinic rooms to travel to. You meet a Registered Psychologist from a private space at home, at work, or wherever suits you.
The psychologists, the fees and the Medicare rebate are the same whether you are in Brisbane, on the coast, or hours from the nearest town.
Is there a clinic to visit in Brisbane?
No. THPA is telehealth only. Our registered address, Level 18, 324 Queen Street, Brisbane, is an administrative office, not consulting rooms, and every appointment is by video. We say so plainly because many people look for a psychologist by suburb, and we would rather you knew before you got in touch.
What you need is a private space, a phone, tablet or computer with a camera, and an internet connection that holds a video call. Sessions run in your web browser, with nothing to install.
Your psychologist would be one of our Registered Psychologists, registered with the Psychology Board of Australia through AHPRA. That registration is national, so it covers you wherever you are in Queensland. Alongside therapy we offer psychological assessments, including ADHD assessment, on the same terms.
How sessions work
- Secure video, from anywhere in Queensland
- 50 minutes (60 minutes under WorkCover Queensland)
- Children and adults
- Brisbane-based, with no rooms to attend
Where in Queensland do you see people?
Anywhere in the state with an internet connection. We do not have rooms in any of the places below, and you do not need to live near Brisbane.
South-east Queensland
Brisbane, north and south of the river; Moreton Bay, including Redcliffe, North Lakes, Narangba and Caboolture; Redland City; Logan; Ipswich; the Gold Coast; and the Sunshine Coast.
Regional and remote Queensland
Toowoomba and the Darling Downs; Wide Bay, including Gympie, Hervey Bay and Bundaberg; Rockhampton and Gladstone; Mackay; Townsville; Cairns; Mount Isa; and the smaller towns and properties in between.
Outside Queensland? We see people across Australia in the same way.
What does an online psychologist cost in Queensland?
Our fees are the same wherever you are. What you pay depends on how the session is funded. Each pathway has its own page with the detail.
| Pathway | What it costs | What you need |
|---|---|---|
| Private | $230 per 50-minute session (GST-free) | Nothing. You can refer yourself. |
| Medicare | $230 session fee, $101.55 rebate, $128.45 out of pocket | A Mental Health Treatment Plan and referral from your GP: up to 10 sessions per calendar year under Medicare's Better Access initiative. |
| NDIS | $252.99 per hour, charged to your plan | A self-managed or plan-managed plan with funding for psychology. |
| WorkCover Queensland | $277 per 60-minute session, charged pro rata and billed to the insurer. Nothing to pay for approved sessions. | An accepted claim, and the insurer's approval for treatment by video. |
| Veterans' Affairs (DVA) | No gap. DVA pays the practice $167.65 per session. | A Gold Card, or a White Card with an accepted mental health condition, and a D904 referral from your GP. |
The Medicare, NDIS, WorkCover Queensland and DVA figures are set by those schemes, are current at the time of writing (schedules of 1 July 2026), and can change.
Getting a Mental Health Treatment Plan when your GP is a long way off
The Medicare rebate needs a Mental Health Treatment Plan and a referral from a GP. Since 1 November 2025 the plan and referral need to come from a GP at the practice you are enrolled with in MyMedicare, or from your usual GP: the GP or practice that has provided most of your care over the past 12 months, or will over the next 12.
If the drive to your GP is the hard part, ask the practice whether the appointment can be by phone or video. Many offer that to patients they already know. Once you have the referral, you can email it to us and every session after that is from home.
Queensland help lines
Our practice is not a crisis service. If life is in danger, call 000.
- 1300 MH CALL (1300 642 255): Queensland Health's mental health access line, a confidential phone triage service staffed by mental health clinicians 24 hours a day, 7 days a week. It links you with your nearest public mental health service.
- Lifeline 13 11 14, 24 hours.
- 13YARN 13 92 76, for Aboriginal and Torres Strait Islander peoples, 24 hours.
Queensland, answered
Questions people in Queensland ask before getting in touch. If yours is not here, email admin@thpa.au.
No. Telehealth Psychology Australia is telehealth only. Our Queen Street address in Brisbane is an administrative office, not consulting rooms, and every appointment is by secure video.
No. We see children and adults anywhere in Australia. The only Queensland-specific funding is WorkCover Queensland, which applies to claims accepted by WorkCover Queensland or a Queensland self-insurer. Medicare, NDIS, DVA and private sessions work the same way in every state.
Yes. With a Mental Health Treatment Plan from your GP, the rebate for a 50-minute video session with a registered psychologist is $101.55 (MBS item 91170), the same amount as the in-person item. Our session fee is $230, so you pay $128.45 out of pocket. The rebate is set by Medicare and is current at the time of writing.
Yes. You need a private space, a phone, tablet or computer with a camera, and an internet connection that holds a video call. Sessions run in your web browser, so there is nothing to install.
Yes, by video, once the insurer has approved telehealth for your claim. WorkCover sessions run for 60 minutes and are billed directly to the insurer at $277, charged pro rata, so there is nothing to pay for approved sessions.
Psychologists in Australia hold national registration with the Psychology Board of Australia through AHPRA, which covers every state and territory. Our psychologists are Registered Psychologists with general registration, and their registration numbers are on their profile pages.
There is currently no waitlist. Get in touch and we will reply, usually within one to two business days.
Ready when you are
Tell us whether you are getting in touch for yourself, your child, or a patient you are referring, and how you would like to be contacted. We will reply and arrange a time by video.
A 2-minute enquiry · a reply usually within one to two business days · no health details needed