Get in touch
Leave a few details and one of our psychologists at Telehealth Psychology Australia (THPA) will be in touch, usually within one to two business days.
THPA is a telehealth-only practice: Registered Psychologists seeing children and adults anywhere in Australia by secure video. Sessions are 50 minutes and $230; with a Mental Health Treatment Plan from your GP the Medicare rebate is $101.55, so you pay $128.45. NDIS, WorkCover Queensland and DVA are also accepted.
No cost, no obligation, currently no waitlist, nothing clinical to share. Prefer email? Write to admin@thpa.au. Prefer to talk? Call (07) 2147 6850.
This form is not monitored continuously and is not for urgent help. If life is in danger, call 000. For 24/7 support: Lifeline 13 11 14 or Beyond Blue 1300 22 4636.
Thank you, your enquiry is on its way
We have received your details and a short confirmation is on its way to your email address from admin@thpa.au. One of our psychologists will be in touch, usually within one to two business days.
If your situation feels urgent in the meantime, please call Lifeline on 13 11 14, or 000 in an emergency.
From enquiry to first session
Sessions run for 50 minutes by secure video in your web browser. There is nothing to install.
- 01
We respond to your enquiry
We get back to you promptly, usually within one to two business days.
- 02
A brief, no-cost conversation
We check whether we are a good fit for what you are looking for, and whether telehealth suits your needs.
- 03
Intake and consent
If we proceed, we send you the intake form and consent documents to complete before your first session.
- 04
You book your first appointment
We book your first appointment at a time that works for you.
Not sure how to fund your sessions?
Pick "Not sure" in the form and we will talk it through with you. We work with Medicare, NDIS, WorkCover Queensland, DVA and private payment.
Before you enquire
A few things people often ask. If your question is not here, send us a message at admin@thpa.au.
No. You can enquire at any time. A GP referral and a valid Mental Health Treatment Plan from your GP are only required if you wish to claim a Medicare rebate.
No. Telehealth Psychology Australia is a telehealth-only practice. All sessions are held by secure video, anywhere in Australia.
Your sessions are with one of our Registered Psychologists. You can state a preference in the form, or select "No preference".
No. There is no cost and no obligation to get in touch.
We respond to enquiries promptly, usually within one to two business days. Within a few minutes of sending the form you receive an automatic confirmation from admin@thpa.au, so you know it has reached us. You can reply to that email if you want to add anything.
Yes. We handle your personal and health information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Card payments are processed by Halaxy’s payment partners (payment data only, never clinical information); clinical records are held in Australia.
There is no cost and no obligation to enquire
If you are not sure whether telehealth or our practice is right for you, you are welcome to ask. We will give you straightforward information so you can decide what suits you.